Privacy policy

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

 

WhatsApp & Messaging Policy

By contacting us via WhatsApp, you consent to receive curated support, order updates, and marketing content from Kohiay.  
We collect your phone number, name (if shared), and any message content you provide to help us offer better service.

We do not share your WhatsApp contact details or message content with any third party.  
We will never ask for your full credit card numbers, government-issued ID, or sensitive personal information via WhatsApp.

You may unsubscribe from WhatsApp communications at any time by replying with the word "STOP" to any of our messages.  
If you would like us to delete your WhatsApp message history, please email us at hello@kohiay.com.