Suhana | Ivory Polki Choker Set with Pearly Accents and Gold-Tone Detailing for Timeless Elegance

SHIPPING POLICY

Standard Shipping

We offer free standard shipping to all countries Incl.(US, UK, Canada, Singapore, etc.) on orders over USD $500.

For orders under USD $500, a flat shipping fee of USD $30 / Kg.

For orders to Pakistan we charge a flat fee of USD $5 / Kg.

Standard shipping typically requires 10-15 business days for us to process and dispatch orders.

RETURN POLICY

No Returns Policy

To maintain the integrity and exclusivity of our products, we adhere to a strict 'No Returns' policy. We encourage our customers to review their orders carefully before finalizing them. In case of any queries or assistance needed prior to purchase, our customer service team is always available to help.

Please note that this policy applies to all our products, including customized and stitched items. We are committed to delivering high-quality products and ensuring customer satisfaction through our dedicated service.

For further information or assistance, please contact us at hello@kohiay.com.

JEWELRY

Storage

Keep jewelry away from liquids, water, and aerosols. Do not spray perfume or apply creams and make-up on skin close to jewelry.

When to Wear

Fashion jewelry should be put on last before leaving the house and taken off first when returning home.

Cleaning

Use a jewelry polishing cloth or a soft, lint-free cloth to clean jewelry. After cleaning, store it in a zip lock bag.

When to Avoid Wearing

Avoid wearing jewelry while engaging in cleaning, gardening, washing, or during sports and physical activities.

SAREES

Washing

Most sarees should be dry cleaned, especially if they have delicate embroidery or are made from fabrics like silk or satin. If washing at home, use cold water and a mild detergent. Hand-washing is preferred over machine washing.

Drying

Avoid wringing or twisting the saree to remove water. Instead, gently roll it in a clean, dry towel to absorb excess moisture. Hang it to dry in a shaded area, as direct sunlight can fade the colors.

Ironing 

Use a low heat setting and always iron on the reverse side of the saree. For sarees with embellishments, place a cloth over the saree while ironing to protect the decorations.

Storing

Store sarees in a cool, dry place. Use saree covers or muslin cloth to protect them from dust and moisture. Avoid hanging silk sarees for long periods, as the fabric might stretch.

Handling Embellishments

Be gentle with sarees that have embroidery, sequins, or beads. Avoid folding them along the lines of these embellishments to prevent damage.

Avoiding Perfumes and Deodorants

Apply perfumes and deodorants before wearing the saree, as these can stain the fabric or lead to discoloration.

Stain Removal

In case of stains, it's best to clean them immediately. Blot the stain gently with a soft cloth and avoid rubbing. For tough stains, consulting a professional dry cleaner is advisable.